Support

Questions, bugs, or ideas? We read everything.

Why aren't my Apple Pay purchases importing?

Imports run through an Apple Shortcuts personal automation. Open Shortcuts → Automation and confirm your Transaction automation exists, runs immediately, and points at Orbit's import action. Then make a small purchase to test.

Why does Orbit ask for "Always" location?

Purchases import in the background the moment you tap to pay, so iOS requires Always access for Orbit to tag where a purchase happened. Locations stay on your device and never leave it. Location is optional; you can decline and everything else works.

How do I delete my account?

In the app: Settings → Account → Delete Account. This permanently removes your account. Data on your device is removed when you delete the app.

I forgot my password

On the log-in screen, choose "Forgot password?" and we'll email you a reset link.